Refund Policy – PrintableWall.net
Digital Download Products – All Sales Final
Due to the nature of digital products, all sales on PrintableWall.net are final. We are unable to offer refunds or accept returns once a digital download purchase has been completed. This policy protects the intellectual property of our artists and ensures the value and integrity of our products.
Download Access Period
After purchase, your digital files will remain available for download for 12 months from the purchase date.
Refund Exceptions – Unaccessed Downloads
In rare cases where the product has not been accessed or downloaded, you may be eligible for a refund.
To qualify:
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Contact us within 7 days of purchase.
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Our support team will verify that the file has not been accessed or downloaded.
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If confirmed, we will initiate the refund process.
How to Request a Refund
Please email support@printablewall.net with the following details:
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Your order number
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The product(s) you are requesting a refund for
Our support team will review your request and provide further instructions.
Important Note – No Refunds for Accessed Downloads
Once a digital product has been accessed, downloaded, or used, it is no longer eligible for a refund. We recommend reviewing all product information and system requirements carefully before purchasing.
Technical Support
We’re here to help! If you experience any issues with your download or have questions about compatibility, please reach out to our support team. While we offer assistance to resolve technical problems, these situations do not qualify for a refund.
If you have any questions about our refund policy, please don’t hesitate to contact us. Thank you for your understanding and support.